With experience in service, sales, marketing and Six Sigma, Mark Shirknessbrings a very broad background to his current position as General Manager—Distribution & Services. In his current role he is responsible for all warehousing, transportation, logistics and fulfillment for North American operations. Most recently, he assumed additional responsibilities for leading the company’s product service and consumer call-taking operations.
Mark is a graduate of Shippensburg University in Pennsylvania and completed his MBA at Pepperdine University in Malibu, California.
Mark joined GE in 1986 and has held a variety of positions in the Appliances Division.
Most notable of his prior assignments include running the aftermarket services group that handles post customer and consumer sales activities, leading The Home Depot account during the initial launch of appliances in the stores, and overseeing the homebuilder sales channel during the historic housing run-up. Mark credits his strong background in sales and service as the key driver to his current success, as it has taught him the importance of always staying focused on the customers and serving their needs.
Mark is very active in the community and serves on the board of GLI’s Manufacturing and Logistics Network and is very involved in JCPS community outreach programs.
Mark and his wife have two children and reside in Louisville, Kentucky.